we love to help
General Topics
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Request Tickets
Learn about making a request, when your credit card will get charged and getting tickets.
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Return Tickets
Learn about connecting to your ticketing account, returning tickets and getting payments.
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Transfer Tickets
Learn about selling your ticket directly to a friend, family member or another fan.
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Coachella 2020
All FAQ about Coachella 2020
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Charleston Wine + Food
All FAQ about Charleston Wine + Food
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Camp Flog Gnaw 2019
All FAQ for Camp Flog Gnaw 2019
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RISE Events
All the FAQ for RISE
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Star Wars Celebration 2020
All the FAQ about the Star Wars Celebration
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Day N Vegas Festival
All the FAQ for Day N Vegas
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Wilco Tour
The Wilco Tour Official Ticket Exchange FAQ
Common Questions
- How do I see my place in line?
- How do I request tickets?
- What is Lyte's ticket guarantee?
- Where are these tickets coming from?
- How to change the credit card I used for my request?
- How do I return tickets?
- Can I only return some of the tickets in my order?
- Do I get paid even if my ticket does not sell?