Any failed charge attempts will likely have occurred due to payment security and fraud prevention measures we apply to ensure all fans are protected. The reasons could include:
- Incorrect CVC entered (most common)
- Card expiration date provided is incorrect
- Address information provided is incorrect
- Insufficient funds
If you have any concerns regarding a charge failure, we would advise you to contact your card issuer directly for more in-depth information.
Please note this may mean that you don't have a valid order, you can check for any valid orders in your Lyte account HERE. If you do not have a valid order you can make a purchase HERE.