Step 1. Go to this link: Official LoveLoud Ticket Exchange.
Step 2. Click ‘Return Tickets’ and enter your Smithstix email address to get a magic link
Step 3. Select the tickets you wish to return
Step 4. View the offer, click 'Accept' to continue.
Step 5. Enter your PayPal account information.
Step 6. Confirm your return information and click 'Finish.'
You are all set! You will receive the money 1 business day after the event.