The Festival Box Office is located at 300 E Pacific Street. The Festival Box Office is open during the week of the Festival, and the hours of operation are:
- Wednesday: 12:00 pm - 5:00 pm
- Thursday, Friday, Saturday: 9:00 am - 9:00 pm
- Sunday: 9:00 am - 5:00 pm
Exchange your tickets for wristbands (required for entrance) at the Festival Box Office. Avoid waiting in lines and exchange your tickets for wristbands earlier in the day.