Our goal at Lyte is to provide fans the best value option available for sold-out shows at the time of their return or request.
To do that, we take into account supply (returns), demand (requests), and the prices on the secondary market and then provide the most competitive price for both sellers and buyers. For requests, the price is not set to a fixed % above or below face value, but we always undercut the secondary (up to 20%).
Lyte is a service and there is a cost associated with providing it. Any variance in ticket prices allows Lyte to maintain functionality so that we can continue to offer official tickets to sold-out events and every person who wants to attend a sold-out event can.