To request to swap your passes, go to the exchange page for the tickets you currently have & click "Swap Passes":
Enter your email address & order ID to view your eligible tickets. Select the passes you wish to swap & we'll show you your options.
Once you submit your swap request, you’ll receive a confirmation email & text. We'll let you know if we can complete your swap by March 30th at the absolute latest. Swaps are final, but you can cancel anytime before we find you a match.
There is a $50 swap fee per ticket. All swap requests must be submitted by February 15 at 5pm PST.