Starting June 8, Lyte is introducing a new way to see your chances of getting tickets called “Request Status.”
As marketplace activity has increased and new features have enabled fans to mix ticket types and edit their quantities, it has become increasingly difficult to display your status as a place in line. While Lyte remains first come first serve, the single number shown previously may communicate confusing or inaccurate information given the more dynamic market activity.
Request Status will improve accuracy and reliability for your request estimates by showing your chances - both overall and for each ticket you’ve requested - with your request details. The message you will see is based on when you made your request and how many other fans are in line as fulfillment is still first come first serve. It will update regularly if any of these factors change. The feature will be available for all fans who’ve requested tickets as well as new requests beginning Tuesday, June 8th.
We understand that change can be difficult but believe this new way of displaying your order’s status will provide more timely and accurate information about your request.