How do I get tickets for Renewal?
Tickets for Renewal are available exclusively at bonfirentertainment.com/renewal
If you get shut out, how do ticket requests work?
Worry not! Head to renewal.lyte.com and select from available ticket options. You can edit your order while tickets are found. Enter your payment info to request tickets, and you’ll only be charged once tickets are available. WE SET MANY SYSTEMS IN PLACE TO KEEP TICKETS OUT OF THE HANDS OF SCALPERS – LYTE IS THE ONLY AUTHORIZED SPACE TO BUY AND SELL TICKETS.
I got tickets but can’t attend. Is Renewal offering refunds?
You may simply return your ticket to Lyte by way of the exchange.
How do I return/sell back my ticket(s)?
To return your ticket(s), visit renewal.lyte.com. You will then enter the email associated with your order and select the ticket(s) you’d like to return. Your offer will be based on demand. If we can’t make an offer, we’ll be in touch as demand increases.
If I sell my ticket back, how and when do I get paid out?
Your payout will be processed within 60 days to your PayPal or bank account. Depending on processing times, it may take up to 7-14 business days for the funds to reflect in your account.
Is there a fee for children and seniors?
Children under 10 and seniors over 70 are free to attend.
What is included with the BONFIRE CLUB ticket?
Tickets include a private hillside yard and entrance with stage views, a private bar, 4-5 pm complimentary happy hour, dinner and snacks created by a local chef, private bathrooms, and fire pits (pending fire ban status).
Do GA or VIP passes include camping?
No, camping is to be purchased separately.
I’m coming in for the day and leaving at night. Is parking free?
Parking for the day only is $10 per day. Day parking opens at 1 pm each day and closes at midnight.
I am arriving late, can I park at my campsite?
In order to keep everyone safe, if you arrive later than 9 pm you will be parked temporarily near Buck Moon Campground. At 8 am the following morning you can move your car safely. We will make every attempt to accommodate your late arrival.
What are box office hours?
The box office is open Friday and Saturday from 9:30 am – 10:00 pm
Where is the box office located?
The main box office is located just past the entrance, off CO Rd. 350. Here you will get parking, camping, and concert credentials. Additionally, there will be a small box office at the concert gates where you will show credentials and be searched upon entry.
What is the ticket and wristband policy?
Wristbands will be distributed on-site upon arrival and the scanning of your ticket. Wristbands are not replaceable and must be kept on for the duration of the weekend.