Payment Queries

• I have a pending transaction, but I can’t find my order.
• Why am I seeing multiple charges on my bank statement?
• Why did my payment fail?
• Payment Plan Info

General FAQ

• Where are my tickets?

Exchange/Return/Request

• Why is my return offer different from what I paid?
• Why are my tickets showing as greyed out when I try to return them?
• I can no longer attend, what should I do?
• How can I upgrade my tickets from GA to VIP?
• How can I swap my tickets to another day?