Lyte Exchange
The Basics
Requests
- How do I request a ticket that is sold out?
- Can I cancel my ticket request?
- Am I guaranteed a ticket when I make a request?
- Why do I need to provide a credit card when making a request?
- What happens if my card is declined?
- How do I update my credit card information?
Payment Plans
- Are payment plans available?
- How do I purchase tickets with Pay Later?
- How do I purchase tickets for layaway?
- I have an active request for tickets and I just noticed PayPal Pay Later was added as an option. Can I change to Pay Later?
- How do I update my order to leverage the Pay Later option?
- I wasn’t able to complete an order using Pay Later. Why?
Returns
- Can I return my tickets?
- How do I return tickets?
- Can I return my tickets to Lyte no matter what?
- Can I return part of my order?
- Can I return tickets to any event using Lyte?
- Why is the return price different from what I paid?