What We Do
Learn about making a request, when your credit card will get charged and getting tickets.
General request questions
How do I see my place in line?
How do I request tickets?
What is Lyte's ticket guarantee?
Where are these tickets coming from?
How much notice do I get before Lyte charges my card?
How does Lyte determine ticket prices?
See all 9 articles
Credit card payment
Why do I have to give my credit information before I am guaranteed a ticket?
What happens if my card is declined? Do I lose my place in line?!
Why is there a $1 charge on my statement immediately after I make a request?
How do I know my credit card information is safe?
How long do I have to wait before my request is fulfilled?
How will I get my tickets?
When can I expect my tickets?
Change request information
How do I change the credit card I used for my request?
Can I upgrade my ticket type?
Can I update my request for more or less tickets?
How do I cancel my request?
Can I cancel my request BEFORE it’s fulfilled?
Can I cancel my request AFTER it's fulfilled?